Our team is comprised of knowledgeable, friendly, and passionate people, who are committed to providing you with the support and guidance you need for your business.
Our dedicated team members are expertly trained and will resolve 90% of your enquiries in one conversation.
Every business is different. We take the time to get to know you and your needs, so we can ensure we’re advising you on the very best options to suit you.
We keep things simple and won’t overwhelm or bore you with technical jargon. Our focus is on how our services can enhance your business, with our excellent range.
Having multiple providers for multiple services can prove to be very confusing and time-consuming.
We can take the frustration out of this process, by providing you with everything you need, all under one roof.
We believe in keeping things simple, and will provide you with one, dedicated Account Manager who is always just a phone call away.
Network Telecom is a family run organisation, and that is reflected in our ethos of always providing our customers with a warm, welcoming and most importantly, dedicated service.
We believe that the customer always come first, and our team has friendly and experienced Account Managers and in-house Engineers are on hand to advise and support you whenever you need them.
We go above and beyond to ensure you always receive the best products and services.
Ever since we started doing business, we have retained our core values of efficiency, simplicity, productivity, reliability, innovation and passion.
An SLA outlines a company’s quality commitment. Network expectations like downtime, latency, and jitter are addressed to ensure performance levels are met.
Skynet offers an industry-leading 99% SLA, so your business is assured performance and guaranteed uptime.
In the event of an outage, how long will it take the service provider to get your network back up and running?
Skynet has a 4 hour MTTR in the unlikely event that your business experiences downtime.
What are support hours? Are they level 1 (L1) technicians, or are they L3 and understand complex systems? You should have a track record of how the company has performed at handling past issues.
All skynet support experts are trained level 3 technicians, and walk you through step-by-step troubleshooting 24/7 no matter how small the issue.